I would like to extend my deepest gratitude to Matthew & Jordan for the excellent service. They were both very accommodating especially when there parts needed to be ordered & replaced. My car was fixed in a very timely manner & I like very much that the availability of loaner cars made my life easier when you had to leave your car for service.
Called on Saturday to ask questions and spoke to Lori She was pleasant to talk to and patient Drove down on Sunday and met Lori We bought a 2020 Range Rover Velar Again, Lori was great and made the process easy If you need to buy a car from this dealership, ask for Lori
This is the best experience I have ever had in buying a car. If you are considering a Landrover please go to Carlsbad and ask for Tom. I contacted many dealerships in SoCal and got the typical sales pitch.. not Tom. He genuinely wants you to love your car and the experience at Carlsbad. He answered all my questions and concerns. He went above the call of duty in catering to all my needs. My labrador is 10 years old so he got her the Range Rover Ramp-only the best for our furry babies!! Love it:)
Several years ago I posted a less than complimentary review of Jaguar Carlsbad and here I am again. I sincerely believe the dealership has excelled in many ways and has become the luxury car service center we expect for our Jaguar and Land Rover cars. I believe in credit (or not) where it is due. My Jaguar had a Check Engine Light illuminate and was also about due for its annual service. I made had an appointment for 10:30 and arrived early. In less than ten minutes we were logged in and our Service Advisor, Mark Burrow, carefully listened to my ...
I was looking for car and Jay was so helpful to me. I did not know what car I wanted and had not looked at cars in years. Jay listened to what I thought I wanted in a car, asked some really pertinent questions and then showed me some great options. He spent a lot of time with me, answered my questions and never pressured me at all. I ended up buying a car that I love and fits my needs. It was a pleasant experience and I would recommend Jay and the dealership to everyone. Thank you Jay!!
David was amazing! I was having a difficult time making a decision on a new car and he never pressured me and went way out of his way and spent tons of time both on the phone and in person trying to get me the best deal possible on the car I decided on. David even picked us up at the train station! He spent hours with us going over the car patiently explaining all of the features even though he was late for a family function. David is nothing like what I have always experienced with car salesmen in ...
David did a great job working with us,and his follow up was excellent. I would definitely recommend him and the dealer to my friends.
The dealership has been excellent and David Balfour was a joy to work with. His pleasant attitude, knowledge and professionalism was truly outstanding. I can recommend him to anyone that is interested in a Jaguar or Range Rover. An additional "high five" to the service department also for their great sevice!
David is tops. He is knowlegeable, patient, gave me all the attention that I needed. He went out of his way to try and fill my needs, which were particular, and found alternitives when Land Rover was unable to accomidate my needs. This is the way the purchase of a new car should be. Please ask for David, I'm sure you will be glad.